Privacy Policy

1. Information We Collect
We collect specific types of data to enhance website functionality and provide a better user experience. This data falls into two categories:

1.1 Personal Information You Provide
When using our website or contacting us, you may voluntarily provide:

✅ Full Name – For personalized communication and response to inquiries.
✅ Email Address – To reply to requests and provide relevant updates.
✅ Phone Number (if provided) – For direct follow-up if required.
✅ Message Details – Additional information shared through contact forms.

This information is used only to process inquiries and maintain effective communication.

1.2 Automatically Collected Data
When visiting our site, technical data is automatically collected to support security and performance:

🔹 IP Address – Used for diagnostic and protective purposes.
🔹 Browser Type & Version – To ensure platform compatibility.
🔹 Device Information – Helps tailor the site across devices.
🔹 Pages Visited & Time on Site – Supports content and usability improvements.
🔹 Cookies & Tracking – Used for session handling and anonymous analytics.

We do not share this data with unrelated third parties without your consent.

2. How We Use Your Information
Collected data is processed securely and used for essential technical and communication purposes:

✔️ Inquiry Handling – To respond to your messages and questions.
✔️ Support – For technical or general assistance.
✔️ Performance Monitoring – Improving speed and usability.
✔️ Optional Platform Updates – Sent only if you opt in.
✔️ Compliance – To meet technical or legal requirements.

Users can unsubscribe from optional updates at any time.

3. How We Protect Your Information
We take security seriously and apply the following measures:

🔒 Encrypted Transmission & Secure Storage – Ensures sensitive data is handled responsibly.
🛡️ Access Restrictions – Only authorized team members can access private information.
📊 Security Reviews – Systems are regularly checked for vulnerabilities.

We also encourage users to maintain safe browsing practices.

4. Sharing of Information
We do not sell or commercially share your data. However, information may be shared in the following scenarios:

🔹 Authorized Infrastructure Providers – Assisting in analytics or technical operation.
🔹 Legal Requirements – When disclosure is required by law.
🔹 Operational Restructuring – In case of changes to business ownership or structure.

All third parties must follow strict data management protocols.

5. Cookies & Tracking Technologies
Cookies support the smooth operation of our site:

🍪 Essential Cookies – Maintain website functionality.
📊 Analytics Cookies – Help us understand user behavior.
🎛️ Preference Cookies – Remember interface and display settings.

Cookie settings can be adjusted via your browser. Full details are in our [Cookie Policy].

6. Your Rights & Choices
Depending on your location, you may request the following actions:

📂 Access Your Data – Receive a copy of what we store.
✍️ Correct Your Data – Update inaccurate or outdated information.
🗑️ Delete Your Data – Request removal where legally allowed.
🚫 Update Preferences – Adjust or withdraw communication settings.

To make a request, contact us at 📧 [email protected]. We aim to reply in a timely and responsible manner.

7. Third-Party Links
For user convenience, our website may include links to third-party sites. Please review their privacy practices before interacting with their platforms, as we do not control their content.

8. Data Retention
We retain personal data only for as long as necessary to fulfill operational needs or meet applicable legal obligations. Once expired, data is securely deleted from our systems.

9. Updates to This Policy
We may occasionally update this Privacy Policy to reflect legal or technical changes. The most current version will always be available on our website.

10. Contact Us
If you have any questions or concerns about your data, feel free to contact us. We are committed to protecting your privacy and will respond with care.

📍 Address: Tai Kwun, 10 Hollywood Rd, Central, Hong Kong
📞 Phone: +852 2967 1854
📧 Email: [email protected]